Watch out for fake text messages claiming to be from Ofgem and offering a £400 energy rebate – it's a scam
Action Fraud, which collects reports of fraud on behalf of the police, has issued a warning for people to beware of fake text messages claiming to be from Ofgem, the energy regulator, which offers bogus £400 rebates. But this is a scam and you should not reply to it.
Update: 16 June 2022: The energy regulator Ofgem has written to all energy suppliers asking them to warn customers about the bogus texts that are circulating related to the £400 rebates.
The letter, sent by Ofgem's director of retail Neil Lawrence, asks companies publish a warning on their website as well as provide guidance for customers on what to do if they've received the scam text.
We've provided information on below on what to do should you receive a scam message.
The text, which claims and appears to be from Ofgem, says that the recipient is eligible for a £400 energy rebate. In May, Chancellor Rishi Sunak announced that in all households with an electricity supply would receive a £400 grant. This will be paid in lump sums from October.
The text message then asks people to click a link to 'complete their application'. This is a scam and is not from the energy regulator. You will never be texted by Ofgem to sign-up to anything in order to get money or a rebate.
It isn't clear how many people this text has been sent to, but if you have received it then do not respond to it or click the link as that could enable scammers to get your data and take your money.